|
DGC Technologies is an energetic, forward thinking and customer focused organization. Everything that we do from sales & customer support to product development and technical support is done with one goal in mind at all times. That one goal is to ensure each and every customer has a positive and successful experience with us. This means that whether you’re looking to launch a new website or need help with a feature in your hosting account, you will always have a positive experience. We’ve built our business from the ground up to support this one goal!
Our customer service and support. . .
If there is one thing that will define a business and set them apart from the rest, it’s how they treat their customers. Here at DGC Technologies, customer satisfaction is our number one concern. We gather feedback from our current and prospective clients through online and offline satisfaction surveys. We also research current and projected trends in our core business and in customer satisfaction metrics. We use this information to make improvements to our business on a daily basis and to ensure that we’re moving in the right direction. At the end of the day, your level of satisfaction is our primary concern.
Our pricing/product assortment. . .
It’s very important to know the company you are working with is offering you good value for your money. We design our products and services around the customer’s needs, industry standards and the client’s ease of use. Our pricing is also very competitive. Feature to feature, our services and pricing are hard to beat!
Our technology standards. . .
As a company in the technology business, it’s important to be on top of new and emerging technologies. We are consistently making improvements to our existing technology and investing in new technologies and services. We also work hard to build strong business relationships with other industry leading organizations. This ensures that the products and services that we are offering are second to none. Check out more details on our technology and data canter.
Resolving customer concerns. . .
After sale service and support is very important to us. As consumers ourselves, we understand the need to have someone there to help when you need it. Whether it’s a pre-sales question you have, you need help with your hosting account or you have a billing question/concern, you can be sure that we’re there for you.
Our history. . .
Originally named DG Consulting, we’ve been offering web site design and consulting services since 1994. In 2004, we expanded our operation to include a full service web site hosting solution and renamed our organization to DGC Technologies. We now offer internet services from coast to coast in North America, Europe and Asia through our industry leading $75 Million data center.
Contacting DGC Technologies. . .
Customer feedback is crucial in building a strong business. That’s why we encourage you to contact us with any questions, comments or concerns that you might have. You can reach us by phone, fax, email or mail. We can also arrange tours of our secure data center facility. Click here to visit our contact page for full details.
|
